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Warranty Process

  • Our standard warranty covers defects in workmanship for one year after installation, including gate closures and locking mechanisms. The warranty does not cover damage caused by Acts of Gods, weather, incidental damage by humans or pets, and impact or other conditions beyond our control.

  • Warranty is voided if you make any structural changes / alterations to your fence after installation.

  • BE ADVISED that customer failure to pay in accordance with terms contractually agreed upon voids all warranty coverage.

1

WHAT YOU WILL NEED

Address of property

Name

Picture of warranty damage

2

Submit Warranty Information

Please review contract and warranty information. Please note twisting bowing and shrinking wood is not covered by warranty. It is a part of the natural drying process. 

3

Email Claim

Claims must be submitted via email.

Please call our office with any questions.

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